Guides › Health & Fitness

Understand a hospital letter in plain English

Get a plain-English explanation of medical words in a letter or leaflet, plus questions to ask your care team.

Health & FitnessBeginner5 minAI assistant
Open the interactive guideBrowse all guides

When to use it

When a letter or leaflet is hard to follow

Step by step

  1. Remove personal details

    Before sharing anything, cover or delete your name, address, date of birth, hospital and NHS or insurance numbers.

  2. Ask for a plain-English version

    Paste the text, or a photo with details covered, into your AI assistant with this prompt.

    Prompt to copyPlease explain this [hospital letter/leaflet] in plain English for someone without medical training: [paste text]. Explain each medical word or abbreviation simply, list any practical things it asks me to do (appointments, preparation, dates), and give me 5 questions I could ask my doctor or nurse. Don't interpret test results or tell me what they mean for my health, and say clearly if something should be checked with my care team.
  3. Check with your care team

    Take your questions to your GP, consultant, nurse or pharmacist. They know your full history and can explain what it means for you.

What you get

'Bilateral' means both sides. 'Ultrasound' is a scan using sound waves, it's painless. What to do: drink 1 litre of water an hour before your scan on 4 Dec, don't empty your bladder. Questions: How long will results take? Who will tell me the results?

Tips

More Health & Fitness guides