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Reply to Instagram comments and messages faster
A bank of warm, ready-made replies for the questions you get most, saved in Instagram so you can answer in two taps.
When to use it
Set up once, refresh every few months
Step by step
List your most common questions
Scroll back through your comments and DMs and write down the ten questions you answer most, like prices, opening hours or delivery.
Draft replies with AI
Paste the list into your AI assistant with this prompt.
Prompt to copyI run [business] on Instagram. Here are the questions people ask most: [list]. For each, write a short reply (under 40 words) that sounds friendly and human, answers the question using these facts: [prices, hours, links, policies], and ends with a light next step. Also give each reply a 1-2 word shortcut name. Format: Shortcut | Reply. British English, no emoji overload (one at most).Save them as quick replies
In Instagram, professional accounts can save replies for messages: look in your settings under Business or Creator tools for saved or quick replies, then add each shortcut and reply.
Personalise before sending
When you use one, add the person's name or a detail from their message so it never feels copied and pasted.
What you get
price | Hi! Our cut and finish starts at £38, and colour from £65. Want me to check this week's free slots for you? delivery | We post UK-wide in 2-3 working days, free over £40. Anything I can help you choose?
Tips
- Never paste customers' private messages into an AI tool with their names or phone numbers; the questions alone are enough.