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Save ten perfect replies to your most common questions
A set of polished Gmail templates you can drop into any email in two clicks, written once with AI and reused for months.
When to use it
Set up once, use every day
Step by step
Turn on templates in Gmail
In Gmail's settings, look in the Advanced tab for Templates and switch them on, then save changes.
List your top ten questions
Write down the ten things you answer most often, plus the key facts for each.
Write them all in one go
Paste your list into your AI assistant with this prompt.
Prompt to copyWrite 10 email reply templates for [business name], a [type of business]. For each, give: a short template name, a subject line, and a body under 100 words. Questions and facts: [paste list]. Style: warm, clear, British English, sign off as [your name]. Start each with 'Hi [Name],' and use [square brackets] for anything I'll fill in each time, such as order numbers or dates. End each with one clear next step.Save each as a template
Open a new email, paste one reply, then use the three-dot menu at the bottom of the compose window and choose Templates, then Save draft as template. Name it to match.
Use and tweak them
When replying, insert a template from the same menu, fill in the brackets and add one personal line at the top.
What you get
Template: Delivery delay Hi [Name], Thanks for checking in. Your order [number] is with the courier and running about [X] days behind. Here's your tracking link: [link]. If it hasn't arrived by [date], reply to this email and I'll send a replacement. Best, Priya
Tips
- Always add one line that's specific to the customer so it never feels canned.
- In Outlook, use My Templates or Quick Parts for the same thing.