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Review your aged debt report and agree next steps

Get a clear view of who owes what, which balances are getting worse and a suggested action for each, ready for your weekly credit meeting.

Finance managerBeginner15 minAI assistantExcelMicrosoft Teams
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When to use it

Before each weekly or monthly credit meeting

Step by step

  1. Export two aged debt reports

    Export this period's and last period's aged debtor or collections report, using customer references rather than names if you can.

  2. Ask for the review

    Attach both reports to your AI assistant and use this prompt.

    Prompt to copyHere are our aged debt reports for [this period] and [last period]. Our collection policy: [paste key rules, e.g. stop supply at 60 days, refer to collections at 90 days]. Give me: 1) Totals by age band for both periods and the change. 2) The ten largest overdue balances with days overdue and the next step under our policy. 3) Accounts that moved into a worse band since last period. 4) Accounts at or near referral under our policy. 5) Three points for the credit meeting. Tables where possible. Follow our policy only; don't recommend legal action.
  3. Check before you act

    Confirm balances in your accounting system, since payments or disputes may not show in the export. Agree referrals with whoever has the authority.

  4. Share the agreed actions

    Post the agreed actions and owners in your Teams channel so the team can get going.

What you get

Total overdue £126k (last month £118k). 90+ days up £9k. Worse band: C-2210 (£14.2k, now 64 days), C-1877 (£6.1k, now 92 days). Near referral: C-1877, policy says refer at 90 days, owner to confirm no dispute. Meeting point: one customer is 31% of all overdue debt.

Tips

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