Guides › Email & Inbox

Follow up on emails nobody has answered

Never lose track of unanswered emails: get reminded after a few days and send a friendly nudge that actually gets a reply.

Email & InboxBeginner10 minGmailOutlookAI assistant
Open the interactive guideBrowse all guides

When to use it

Three working days after an important email goes unanswered

Step by step

  1. Set a reminder when you send

    In Gmail, snooze your sent email or turn on Nudges in settings so it reappears if there's no reply. In Outlook, flag the sent message with a follow-up date.

  2. When it comes back, draft a nudge

    Paste your original email into your AI assistant with this prompt.

    Prompt to copyI sent the email below [number] days ago to [who they are] and haven't had a reply. Write a short, friendly follow-up under 60 words that: doesn't sound annoyed, restates the one thing I need from them, makes it easy to answer (offer a yes/no or two options), and gives a gentle date. Give me two versions: one casual, one more formal. Original email: [paste email]
  3. Reply in the same thread

    Send the nudge as a reply to your original email so they have the context, and set another reminder for a week later.

What you get

Hi Lena, just floating this back to the top of your inbox. Could you let me know by Thursday whether the 3pm slot works? A quick yes or no is perfect. Thanks, Ali

Tips

More Email & Inbox guides