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Chase overdue invoices politely and get paid

Get a friendly, firm series of payment reminders for overdue invoices, from a gentle nudge to a final notice, ready to send.

Small Business AdminBeginner10 minAI assistantGmailOutlook
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When to use it

When an invoice is a few days overdue

Step by step

  1. Gather the invoice facts

    Note the invoice number, amount, date sent, due date and how the customer can pay.

  2. Draft a set of reminders

    Paste this prompt into your AI assistant.

    Prompt to copyWrite 3 payment reminder emails for an overdue invoice. Details: customer [first name / company], invoice [number] for [amount], due on [date], payment by [bank transfer / card link]. Email 1 (a few days late): friendly, assumes it's an oversight. Email 2 (2 weeks late): polite but firmer, asks for a payment date. Email 3 (4 weeks late): clear final reminder that explains the next steps I've chosen: [e.g. pausing further work]. Each email: a clear subject line, under 120 words, invoice details repeated, no threats or legal claims.
  3. Save them as templates

    Save each email as a template: Gmail has Templates you can switch on in its settings, and Outlook has My Templates. Then you can reuse them in a couple of clicks.

  4. Note when you sent each one

    Add a note to your invoice list each time you send a reminder, so you know which one comes next.

What you get

Subject: Quick reminder - invoice 2087 (£640). Hi Tom, I hope all's well. Just a nudge that invoice 2087 for £640 was due on 31 Oct. It may have slipped through - you can pay by bank transfer using the details on the invoice. Thanks, Jo

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