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Write a strong claim for a delayed or cancelled flight
Turn your flight details into a clear, polite compensation or refund claim with the facts the airline needs.
When to use it
After a delay, cancellation or lost bag
Step by step
Collect the facts
Note the flight number, date, booking reference, scheduled and actual arrival time, what the airline told you and any receipts for food, hotels or taxis.
Check whether you may be entitled
Look at the airline's own claims page and your country's aviation regulator or consumer advice site, as passenger rights depend on the route, airline and cause.
Draft the claim
Paste your facts into your AI assistant with this prompt.
Prompt to copyWrite a polite, clear claim to [airline] about flight [number] on [date], booking reference [ref]. What happened: [scheduled arrival time, actual arrival time, reason given, or cancellation details]. Expenses: [list with amounts]. Ask for [compensation under the rules that apply to this flight / refund / reimbursement of expenses], list the attached receipts, and ask for a reply within [14] days. Keep it under 250 words and don't overstate what I'm owed.Submit and keep records
Use the airline's official claim form if it has one, pasting your text in, and save a copy with the date you sent it.
What you get
Subject: Claim - flight AB123, 12 Aug, ref XY7K2P. Our flight was scheduled to arrive at 14:05 but arrived at 18:50 due to a technical problem. We bought meals while waiting (receipts attached, total 38.60). Please review our eligibility for compensation and reimburse these costs...
Tips
- Be wary of claims companies that take a large cut; you can usually claim directly for free.