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Write a clear repair request your landlord can't ignore

Turn your notes and photos about a problem at home into a calm, dated repair request with a clear deadline.

Food & HomeBeginner10 minAI assistantPhone cameraGmail
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When to use it

When something needs fixing and it's not your job

Step by step

  1. Gather the facts

    Take dated photos of the problem and note when it started, how it affects you and any earlier times you reported it.

  2. Draft the request

    Paste your notes into your AI assistant with this prompt.

    Prompt to copyWrite a polite, firm email to my [landlord/letting agent/managing agent] about [problem, e.g. a leak under the kitchen sink]. Facts: it started on [date], it is causing [effects], and I previously reported it on [dates and how]. I've attached photos. Ask for a repair date by [date], mention access times that suit me [times], and ask them to confirm in writing. Keep it under 200 words, factual and without threats. Add a clear subject line.
  3. Send it and keep a copy

    Send it from your email with photos attached, and save it in a folder called 'Home repairs' so you have a dated record.

  4. Follow up if needed

    If you hear nothing by the deadline, ask the assistant for a short follow-up email referring to your first one.

What you get

Subject: Repair request - kitchen sink leak, Flat 2. Dear Ms Rowe, Since 3 March there has been a leak under the kitchen sink, which is now damaging the cupboard base. I reported this by phone on 5 March. Photos attached. Please could you confirm a repair date by 17 March...

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