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Get confident answers to tricky sales objections
Practise handling 'it's too expensive' and other common pushback with an AI role-play partner, and leave with a cheat sheet of honest answers.
When to use it
Before an important pitch, or whenever you feel rusty
Step by step
List the objections you hear
Write down the five things people say when they don't buy, such as price, timing, 'we already have someone' or 'I need to think about it'.
Get a cheat sheet
Paste this prompt into your AI assistant.
Prompt to copyI sell [product/service] to [type of customer] at around [price]. Common objections I hear: [list]. For each, give me: what the person might really mean, one question to understand it better, and a short, honest reply (under 50 words) in a natural, non-pushy British tone. Never suggest pressure tactics or misleading claims. Then put it all in a one-page table I can keep beside me.Role-play a real conversation
In the same chat, ask: 'Now play a sceptical [job title] at a [business type]. Push back with my objections one at a time and wait for my reply. After 5 exchanges, tell me what I did well and what to improve.' Type or use voice mode to answer.
Save your best lines
Copy the cheat sheet and your best answers into your notes app for your next call.
What you get
'It's too expensive.' Might mean: unsure of the value, or comparing to a cheaper quote. Ask: 'What are you comparing it with?' Reply: 'That's fair. The difference is that ours includes aftercare for a year, so there are no surprise call-out fees. Would it help if I broke down the cost?'
Tips
- Voice mode in ChatGPT or Gemini makes the role-play feel much closer to a real call.
- If you hear the same objection a lot, it may be telling you something about your offer, not your pitch.