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Get a weekly digest of bug reports grouped by theme
One tidy log of every bug report from users, and a weekly summary that groups duplicates, ranks themes by impact and suggests priorities.
When to use it
Reports collected all week; digest every Monday morning
Step by step
Collect reports in one place
Create a Google Form for users and support staff to report bugs: what they were doing, what went wrong, device or browser, how often and how badly it affects them. Link it to a Google Sheet.
Share the form
Add the form link to your app's help menu, support replies and internal team chat so every report lands in the sheet.
Set a weekly slot
Add a recurring Monday-morning calendar event called 'Bug digest' for you or your team lead.
Build the digest
Copy the week's new rows (with names and emails removed) into your AI assistant.
Prompt to copyHere are this week's bug reports from users: [paste rows]. 1) Group reports that describe the same problem and give each group a short name. 2) For each group give: number of reports, affected platforms, how severe it sounds (blocks work / annoying / cosmetic), a one-sentence likely area of the product, and one example quote. 3) Rank groups by impact (severity x number of reports). 4) List reports that are unclear and what to ask the reporter. 5) Suggest the top three to fix this sprint. Present as a short digest I can paste into our team channel.Share and act
Post the digest in your team channel, create tickets for the top themes and mark those rows as triaged in the sheet.
What you get
1) Checkout freezes on iOS Safari - 9 reports, blocks work. Likely area: payment form. 'I tapped Pay and nothing happened.' 2) CSV export missing last day - 4 reports, annoying. Unclear: 2 reports need device details.
Tips
- Add a 'Triaged' column with a dropdown so you only paste new rows each week.
- Strip names and emails before pasting unless your company's AI tool is approved for customer data.