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Create realistic role-plays for your next session
Get a set of role-play scenarios with briefs for each person, a twist to raise the challenge and observer notes for feedback.
When to use it
When preparing practice for any people-skills course
Step by step
Gather a few real situations
Note three or four situations your learners actually face, such as a customer asking for a refund or a colleague missing deadlines. Leave out real names.
Ask for the scenarios
Paste this prompt into your AI assistant.
Prompt to copyCreate [4] role-play scenarios for training [role] on [skill, e.g. handling complaints]. Base them on these real situations: [situations]. For each scenario give: a title; a one-paragraph brief for Person A (the learner); a separate brief for Person B with their mood, what they want and one hidden concern; a twist the trainer can add halfway; and an observer checklist of 5 things to look for. Make them range from easy to hard, and keep the language everyday, not corporate.Print the briefs separately
Copy each brief into Word and print Person A and Person B briefs on separate cards, so neither sees the other's information.
Use the observer checklist for feedback
Hand the checklist to a third person in each group so feedback stays specific and kind.
What you get
Scenario 2: The late delivery. Person A: you are on the help desk. Person B: you have been waiting 9 days; hidden concern - it is a birthday present. Twist: B mentions posting a review. Observer: Did A acknowledge the feeling before the fix?
Tips
- Ask the AI to play Person B in a text chat so learners can practise on their own before the session.