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Ask happy clients for reviews and referrals
A warm thank-you message that asks for a review and an introduction at the right moment, with ready versions for email and WhatsApp.
When to use it
When a client says they're pleased with your work
Step by step
Pick the right moment
Ask straight after a win: a finished project, a great result or a kind message from them.
Ask AI for the message
Paste this prompt into your AI assistant.
Prompt to copyWrite a thank-you message from me, [your name], to [client first name], whose [project] I just finished. Something specific they liked: [detail]. Ask, in a relaxed way, for: 1) a short Google review via this link [link], with 2 example prompts to make it easy (like 'what was it like working with me?'), and 2) whether they know one other [type of person/business] who might need help with [service]. Make it clear there's no pressure. Give an email version (under 120 words) and a WhatsApp version (under 50 words). British English, genuine, no sales language.Send it personally
Send from your own email or WhatsApp, and thank them again when they leave a review or make an introduction.
What you get
WhatsApp: Hi Sophie, thanks again for being so lovely to work with; I'm so glad the new bathroom feels calmer. If you have a minute, a quick Google review would help me loads: [link]. And if you know anyone else planning a refit, I'd be grateful for an intro. No pressure at all!
Tips
- Never offer payment or gifts in exchange for reviews; review sites ban it.
- Keep a list of who referred whom and send a handwritten thank-you card.